“Amongst the many topics that we covered during the DGI program, a couple of strategies stood out and are practised in my team now: Emphasis on Innovation Sprints with an emphasis on having the quick wins; and the Structured Problem Solving. There were also concepts that were taught that have been entrenched in my company culture, such as having common goals within the team. I did manage to follow through with my Capstone project to launch SustainIT, our IT-Dept-as-a-Service subscription plan offering.”